Do I need to create an account to place an order?

If you prefer not to, that is understandable. However, it is important to note that by not submitting additional information, you may forego certain benefits such as promotional offers which is exclusive to registered account customers. It is worth mentioning that when you create an account, all the details pertaining to each order you place, including the items ordered and, if applicable, the tracking code for shipments, are conveniently saved and accessible within your account.

Does my product come with a warranty?

Each case is unique and may vary. For specific details and information, we recommend visiting our products page.

How do I cancel my order?
We suggest that you review the return policy on to determine if your item qualifies for a refund. If it does, please submit a request to, and a member of the Vapeforest support team will contact you to initiate the refund process.
How long will my order take to arrive?
Vapeforest’s online store offers international delivery, and we are committed to dispatching your package within 24 hours. The type of delivery service selected can affect the shipping process, for further details, please refer to
My order arrived incomplete / items were incorrect?

To address any concerns regarding incomplete or erroneous orders, we kindly request that you reach out to our customer service team through our "Contact Us" page. Please provide your order number along with a comprehensive description of the issue. Our dedicated staff members will promptly get in touch with you to assist and collaborate on finding a suitable resolution.